25 North Lafayette
P.O. Box 424
Brownsville, Tennessee 38012
Phone (731) 772-8845
Fax: (731) 772-8811
TVA provides regulatory oversight for Brownsville Energy Authority’s rates and service practices.
If you have an issue or complaint that you have not been able to resolve with BEA,
TVA’s Complaint Resolution Process may be able to help. TVA strongly encourages that
complaints are first discussed with Brownsville Energy Authority before filing a complaint.
There are three ways to begin the TVA Complaint Resolution Process:
• Online at http://www.tva.com/complaintresolution
• E-mail firstname.lastname@example.org
• Call the TVA Regulatory hotline at (888) 289-8409